Most leading organizations have begun to use patient navigation to standardize higher-value care, but few have fully optimized their workflows.

In this this clip from larger webinar, Force’s Director of Product shares some of what their user research team has learned about the challenge of scaling navigation.


About the Speaker:

As Director of Product at Force, Ange Delgado leads a team in developing a deep understanding of the specific challenges faced by Force-enabled organizations, as well as a greater understanding of the systemic challenges facing orthopedics as a whole.

Ange is committed to the idea that only a comprehensive and systematic process can lead to lasting solutions. Their team has improved care for 80,000 patients and counting.


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